We’re here to make sure your experience with Calve is smooth, stress-free, and enjoyable. Whether you have a quick question about one of our handbags or need detailed help with an order, our team is always happy to assist.
Our Availability
Our support team works Monday to Friday, 9 AM to 5 PM (EST). These are the hours when you can expect quick responses most emails are answered the same day, and calls are picked up immediately during these times. If you contact us after business hours or over the weekend, don’t worry your message will be first in line for the next business day.
Ways to Reach Us
Phone Support (Fastest for Urgent Queries)
If your concern needs immediate attention, for example, you need to change your address before the order ships, or you want to confirm payment details. please call us at:
+1 (555) 123‑4567
We’ll try to resolve your query right on the call or provide a clear next step.
Email Support (Best for Detailed Questions)
For returns, refunds, product details, or non-urgent inquiries, email us at:
support@calve.com
We aim to reply to every email within one business day. To help us serve you faster, please include your order number (if you have one) and any relevant details.
Mailing Address
If you need to send something by mail, such as documents or return parcels, you can reach us at:
3018 Audubon Rd, Columbus, Ohio 43224, United States
Social Media
When Should You Contact Us?
You’re welcome to reach out any time you:
- Have a question about our handbags, materials, or sizing.
- Need help tracking, modifying, or canceling an order.
- Want to request a return or ask about refund status.
- Are facing payment issues or see unexpected charges.
- Have feedback, suggestions, or just want to share your experience.
We treat every message as important whether it’s a simple inquiry or something urgent.
Our Promise
At Calve, every email and call is handled by a real person who cares about solving your problem quickly and clearly. We don’t use confusing automated replies or make you wait endlessly. We aim to give you a personalized, transparent, and friendly response every time.
We also understand that sometimes, things go wrong maybe a package gets delayed, an address was typed incorrectly, or you’re simply unsure about a return process. Whatever it is, reach out we’re here to help you find the best possible solution without hassle.
Your satisfaction and trust are at the heart of everything we do. Whenever you need us, know that there’s a dedicated team at Calve ready to assist you.