Your Privacy, Your Trust. Our Promise at Calve
We know how important your privacy is. When you shop at Calve, you trust us with your personal information and we want you to feel safe and informed about how we handle it. This Privacy Policy explains what data we collect, why we collect it, how we use it, and your rights over it. We’ve written it in simple language so that every customer understands it clearly.
1. Why We Collect Your Information
We only collect the information we truly need to:
- Process your orders and deliver products to your address.
- Communicate with you about your purchase, like order updates or support queries.
- Improve your experience on our website like remembering your cart or showing relevant products.
- Send optional offers or updates (only if you choose to subscribe).
We never collect data “just because.” If we don’t need it for your order or experience, we won’t ask for it.
2. What Information We Collect
Personal Details You Provide:
- Name, email, phone number, and shipping address (for orders and delivery).
- Payment information (securely processed, we never store full card details).
Automatically Collected Data:
- Device and browsing info (pages visited, clicks, time spent) to improve site performance.
- Cookies that help remember your preferences and cart items.
3. How We Use Your Information
Your data helps us:
- Fulfill and ship your orders correctly.
- Send confirmation and tracking emails.
- Handle returns, refunds, or issues smoothly.
- Improve our website to serve you better.
- Personalize recommendations (only with your consent).
4. How We Share Your Information
We do not sell or trade your data with anyone.
We only share limited information with trusted third parties who help us operate:
- Payment processors (to securely process payments).
- Shipping companies (to deliver your order).
- Website tools (to improve speed and usability).
Each partner is bound by strict data protection agreements. They cannot use your data for their own marketing or unrelated purposes.
5. Cookies and Tracking
Cookies are small files that help us:
- Remember what’s in your cart.
- Save your login so you don’t have to enter it every time.
- Show products you might like.
You control cookies:
- You can delete or block them in your browser anytime.
- If you disable cookies, some features (like cart saving) might not work properly.
6. How We Protect Your Data
We use secure encryption (SSL) and updated safety protocols to protect your information. While no system is 100% immune to threats, we take every reasonable step to keep your data safe and review our security measures regularly.
7. Your Rights as a Customer
You are always in control of your data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can update or fix your details anytime through your account or by contacting us.
- Deletion: You can ask us to delete your data (unless required by law to keep it).
- Marketing Choices: You can unsubscribe from promotional emails with a single click.
8. Transparency and No Hidden Practices
We are fully transparent:
- We only collect what we tell you.
- No hidden data tracking beyond what’s necessary for your experience.
- No surprise charges or secret sharing with other companies.
9. Children’s Privacy
Our website is designed for adults. We do not knowingly collect information from anyone under 13. If a child’s data is accidentally collected, we delete it immediately upon notification.
10. Updates to This Policy
If we make changes to this Privacy Policy (for example, to meet new legal requirements or improve clarity), we will update the date at the top of this page. The latest version will always be available here.
11. Contact Us Anytime
Have questions or concerns about your privacy? Need help with your data? Reach out we’re here to help:
Calve
3018 Audubon Rd, Columbus, Ohio 43224, United States
Email: support@calve.com
Phone: +1 (555) 123‑4567
Business Hours: Monday to Friday, 9 AM to 5 PM
Your trust is important to us. That’s why we’ve built Calve on honesty, clarity, and respect for your privacy, always.