Welcome to Calve!
Thank you for visiting our website. These Terms of Service explain how you can use our site, what you can expect from us, and what we expect from you. We have kept everything simple and transparent so you can shop with confidence and clarity. By using our website, you agree to these terms. If you do not agree, please stop using our website.
About Our Website
Calve is an online store that offers a curated selection of handbags. Our goal is to provide high-quality products, clear product details, and a smooth shopping experience. Every handbag listed on our website is described accurately, including materials, sizes, colors, and other details to ensure there are no surprises when you receive your order.
Using Our Website
- You may browse our website without creating an account.
- If you create an account, you are responsible for keeping your account details secure.
- The website must be used for lawful purposes only. Any fraudulent activity, misuse, or attempt to harm our website or customers will not be tolerated.
Product Information and Pricing
- We make every effort to ensure that all product descriptions, images, and prices are accurate.
- Colors of handbags may slightly vary due to lighting or screen differences.
- Prices are listed in U.S. dollars and may be updated at any time.
- If a pricing error occurs, we will contact you to confirm your order before processing.
Orders and Payments
- Orders are processed only after full payment is received.
- We accept secure payment methods, and your payment information is protected with encryption.
- Once your order is confirmed, you will receive an email with your order details and tracking information once shipped.
Shipping
- We currently ship only within the United States of America.
- Shipping timelines and details are clearly stated in our Shipping Policy page.
- We do not offer international shipping at this time.
Returns and Refunds
- We want you to love your handbag. If not satisfied, please request a return within 30 days of delivery.
- Damaged or wrong items? Contact us immediately — we prioritize fixing these issues.
- Refunds are processed within 14 business days after we receive the returned item.
- For full details, check our Return & Refund Policy.
No Hidden Fees
The price you see on our website is the final price you pay. There are no extra or hidden charges added at checkout or delivery.
Transparency and Customer Rights
- We believe in complete transparency and do not hide fees, policies, or terms.
- All our policies (shipping, returns, refunds, privacy) are clearly available on our website for you to review anytime.
- If you have any concerns, you can contact us directly, and we will assist you.
Contact Information
Business Name: Calve
Business Hours: Monday to Friday (9AM to 5PM)
Business Phone: +1 (555) 123‑4567
Business Email: support@calve.com
Business Address: 3018 Audubon Rd, Columbus, Ohio 43224, United States of America